We recently updated our jewelry FAQs regarding our products, services and expertise. Here they are in one place, reach out to us at email@example.com with any questions you might have.
On our website! View the latest acquisitions and closeout jewelry in the Estate & One-of-a-Kind section and our line of essential diamond jewelry in the Essential Diamond Jewelry section. Alternatively, you can make an appointment with of our sales reps who will visit you in person or make a virtual appointment by emailing us at firstname.lastname@example.org
Yes. You must create an account, which can easily be done by providing your name, phone #, email, and business name to access prices online.
Our estate and one of a kind jewelry comes from manufacturer closeouts and consumer buyback from retailers, jewelry auctions, and estates. Our essential diamond jewelry line is manufactured locally in New York using recycled diamonds.
Split prong, Prong, Bezel, Channel, Pave.
Once the CAD is complete, production usually takes 7-10 days. This includes casting, polishing, setting and finishing.
Yes, we can provide a detailed estimate in advance of production.
Yes, all production work is warranteed 1 year from delivery.
We offer stone setting/replacement, ring resizing, polishing and finishing..
Up to 1 business week. We generally say expect your jobs to be completed within 1 week of White Pine receiving your item(s) for repairs/setting.
Unfortunately, not. Repairing other people’s production is very tricky, we can not be responsible for the original makers poor craftsmanship. For this reason, we can only be responsible for the specific work that we do. So, for example if we re-attach a chain, we can not be then responsible if a stone falls out at a later date. In addition, if we work on something it is very possible that additional problems are found.
Provide White Pine with either a replica image, sketch, or detailed description of the piece you’re trying to create. You can email us at email@example.com
It can take 3-5 days to receive your CAD and an additional 10-14 days once the CAD is approved for you to receive the finished product. Very complex pieces can take longer, but we can discuss this in advance of the project.
Engagement Rings, Bands, Pendants, Earrings, Complex pieces – we can make complex pieces with custom designs.