We have a hassle-free return policy. Maybe the size was off, the quality wasn't what you expected, you ended up with extra stones or you just need to swap something out. Whatever the reason, White Pine Wholesale accepts returns on all diamonds at no cost to you.

There are three ways to order recycled natural & lab-grown melee from us:

• Online: visit our melee diamonds page and enter exactly what you need.
• Phone: call 646-758-0255 and one of our team will get your order placed.
• Email: send the shape, millimeter size, stone count or carat weight, and color/clarity to sales@whitepinediamonds.com. We'll confirm your order as soon as we can.

We ship FedEx Next Day for $40 or FedEx 2nd Day for $20. 2nd Day is only available on orders under $1,000; anything over $1,000 ships next day. Canada & UK shipments are $60 for Economy (3–5 days) or $120 for Priority (1–3 days), and shipping to the rest of the world is quoted per order.

Local New York City customers can pick up the same day. For everyone else, we ship orders the same day we receive them, so most arrive the next day. Our shipping cutoff is 4pm Eastern, so orders that come in after that may not ship until the following day.

Check, cash, bank wire, credit/debit card and electronic checks. Credit card payments carry a 3.5% surcharge. If you pay by wire, you're responsible for any additional bank charges.

No. Melee is priced per carat, and prices aren't negotiable.

White Pine Wholesale is one of the leading recycled diamond and jewelry companies in the industry. Our experts have over 50 years of experience in the trade and have built long-standing relationships and partnerships with some of its leading figures.

But don't just take our word for it. Read the reviews our customers have left us on Google.

Everything we sell is recycled, ethically sourced from across the jewelry trade. We buy from businesses that buy back from the public, like jewelers and pawn shops, and at diamond auctions. We also buy closeout stock from jewelry brands and manufacturers.

Our diamonds are VG or EX cut by GIA standards. We assort everything carefully after purchase, and any stones that don't meet that standard go to our factory in India to be re-manufactured.

Our melee price card is for G/H color, and we're very selective about the diamonds that go into our melee program. Need something higher or lower? Just ask. DEF color is a 10% premium over the price card, and IJ color is a 10% discount.

We sell both natural & lab-grown melee, and we test every diamond we handle to establish which is which. Each parcel goes through the De Beers Synth Detect machine several times: before we buy it, when it comes back from being recut, and again whenever a customer returns it.

Natural and lab-grown stones are kept completely separate and are never mixed. You get exactly what you ordered. If it's sold as natural, it's 100% natural.

We charge a 5% premium when you order 5 or more stones with matching millimeters in our 1/5 size parcels and larger. Most people order the prime sizes in a parcel, which are generally the larger-millimeter, heavier stones in that range. Those carry more value than the smaller stones.

We buy pointers by size range, so each parcel comes in a spread of millimeter sizes and weights (1/5s, for example, run from 0.17 to 0.22 ct). Every range has prime sizes and off sizes. The prime sizes sell through, and we're left with the off sizes, which we clear at very competitive prices, usually at a loss, to make room for fresh goods. The matching premium balances out the cost of the parcel.

Email orders@whitepinediamonds.com to request a price card, or find it on our website under the Melee Diamonds section of the Diamonds tab. You can also go straight to our recycled diamonds page.

Yes. Everything we sell is recycled, natural & lab-grown alike. What we buy goes back into our melee stock and jewelry production.

Natural and lab-grown are sold as two separate lines. Every stone is tested, and the two are never mixed.

We carry several fancy shapes, including princess, marquise, tapered and straight baguettes, ovals, emeralds and pears.

We also have a great selection of matched fancy pairs that make perfect side stones for custom rings or earrings. Shapes include half-moons, trapezoids, bullets, kites, pears, emeralds, radiants, ovals, pie slices and baguettes.

No. Whether you need 1 stone or 1,000, you can order the exact number of diamonds your project or production run needs.

On our website. Our latest acquisitions and closeout pieces are in Estate & One-of-a-Kind Jewelry, and our line of essentials is in Essential Diamond Jewelry.

You can also book an appointment with one of our sales reps, either in person or virtually, by emailing sales@whitepinediamonds.com.

Yes. You'll need an account to see prices, and it only takes your name, phone number, email and business name to set one up.

Our estate and one-of-a-kind jewelry comes from manufacturer closeouts, consumer buyback through retailers, jewelry auctions and estates. Our essential diamond jewelry line is made locally in New York using recycled diamonds.

Every one of our certified diamonds comes with a GIA grading report.

You can work with certified stones on a 7-day memo.

We offer a 3% discount for COD payment or Net 30 days.

Split prong, prong, bezel, channel and pavé.

Once the CAD is complete, production usually takes 7–10 days. That covers casting, polishing, setting and finishing.

Yes. We'll give you a detailed estimate before production starts.

Yes. All production work carries a 1-year warranty from delivery.

Stone setting and replacement, ring resizing, polishing and finishing.

Up to 1 business week. Expect your job to be finished within a week of your item arriving at White Pine.

Unfortunately not. Repairing someone else's production is tricky, and we can't be responsible for the original maker's poor craftsmanship. We can only stand behind the specific work we do.

So if we reattach a chain, for example, we can't be responsible if a stone falls out later. And once we start working on a piece, it's quite possible we'll find other problems.

Send us a reference image, a sketch or a detailed description of the piece you want to create. You can email it to orders@whitepinediamonds.com.

Expect your CAD in 3–5 days, then another 10–14 days after you approve it to receive the finished piece. Very complex pieces can take longer, but we'll talk that through before the project starts.

Engagement rings, bands, pendants, earrings and complex pieces with fully custom designs. See our CAD services page for more.

Sorting jobs take 2–4 weeks, depending on the volume of the assortment.

We charge per carat based on size. Email info@whitepinediamonds.com for the latest price list.

No minimum. Send us whatever parcel you need sorted, along with instructions for how you'd like our gemologists to sort it. More on our diamond sorting services page.

Two ways. Fill out the sell your diamonds & jewelry form on our website with details of your item and any photos, certificates or appraisals. Or email buying@whitepinediamonds.com with your item and whatever details you have.

Either way, someone on our team will contact you to start the buying process.

No. White Pine only buys natural polished diamonds. We sell natural & lab-grown melee, but we don't buy lab-grown stones, and we won't make an offer on rough or uncut diamonds either.

• Loose diamonds (certified and non-certified)
• Melee diamonds
• Gold and diamond jewelry (earrings, bracelets, bangles, pendants, necklaces and more)
• Estate jewelry
• Scrap gold

• We'll provide a shipping label for any items initially valued at $500 or more. Anything under the $500 minimum has to be shipped and insured by you.
• If you don't accept our final offer, we'll ship your item back for next day delivery at no charge.

No. There are no hidden fees or commissions once you agree to our final offer. The amount you agree to is the amount you'll receive.

Our gemologists have decades of experience in the diamond and jewelry trade, specifically the secondhand market, and they keep their fingers on the pulse of where prices are.

We also keep our overhead extremely low. That lets us offer more than some of our more visible competitors, who spend heavily on marketing and payroll.

• Mailed check via USPS: free
• Zelle: free (the Zelle account must be linked to a bank account, not a debit card)
• Check via FedEx Overnight: $35 deducted from the agreed amount
• Check via FedEx 2nd Day: $17 deducted from the agreed amount
• Bank wire: $35 deducted from the agreed amount

If you'd like a check, please include your mailing address.